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  • How far in advance should I reserve my items?
    We recommend that as soon as you know your event date and venue location, you should reserve your items.
  • Are there any order minimums?
    Yes, starting January 1, 2024, we will have an order minimum policy of $750. If you are looking for our team to deliver your rentals, we require a minimum order of at least $750.00 in rental items. For any items being picked up at our showroom, we require an order minimum of $50.00.
  • Do I need to pay a deposit to reserve my rentals?
    Yes, 50% of the rental cost will be used as deposit to secure your rental items for your special day.
  • Can I get a refund on my deposit?
    At Posh Events and Rentals, we understand that plans can change unexpectedly, and we aim to accommodate our clients' needs as much as possible. If you need to cancel your rental order, the following refund policy applies to deposits: Deposits are non-refundable. Please note that 50% deposits are necessary to secure your rental, and we will hold your chosen equipment and dates for you once we receive it. During that time, we do not allow those rentals to be reserved by any other customer. If you have any other questions or concerns regarding our rental policies, please reach out to our customer service staff, and we will be happy to assist you.
  • Is there a delivery fee, and what does that cover?
    Yes, there is a delivery fee. It covers delivery and pickup of your rental items.
  • Will I need to wash my dinnerware before returning it?
    All items delivered will be sanitized, cleaned and ready for use. We ask that after the event is completed the dinnerware be rinsed and free of food and debris.
  • Can I pick up my rentals instead of getting delivery?
    Yes, you can! At Posh Events and Rentals we offer both delivery and pickup options for your convenience. If you prefer to pick up your rentals, simply let the team know you want the pickup option during the quote process on our website or let our team know when placing your order over the phone. We will then coordinate a time for you to come and pick up your rentals from our designated pickup location. Please note that pickup orders must be returned by the agreed-upon time to avoid any late fees. If you have any questions or concerns about pickup orders, feel free to contact our customer service team for assistance.
  • How do I reserve my rentals?
    Simply submit a request for a quote. Our team will send a quote for your review. Once you decide to move forward we will send you a rental agreement and an invoice for your deposit.
  • I would like to see the rentals in person, how do I make an appointment?
    We’d love to meet you! Our Design Studio is open by appointment only between 10:00am and 2pm, Monday through Friday. We are located at 403 Walnut Street, Green Cove Springs Florida 32043 Ready to book an appointment? Give us a call at 904-479-6004 or send an email: info@posheventrentalsjax.com.
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